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Commercial Sales Specialist

Rockwell Automation

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Details
Posted:
April 4, 2018
Location:
Seattle, Washington
mapContent
Salary:
Open
Type:
Full Time
  • Are you a self-motivated and organized person that is looking for an opportunity to apply your knowledge and skills to practical situations?
  • Do you want to work for a company that encourages you to think outside the box and develop innovative solutions to everyday problems?
 
The Commercial Sales Specialist (CSS) is key contributor for achieving sales growth within the Geography by providing pre and post-sales support. This will be given to Focused Accounts (EU or OEM) and/or Partners and internal Channel resources and supporting personnel. They will participate in planning and executing of value-add programs, campaigns and events in the APR or at Channel. CSS activities include directly interfacing with customers or distributors to address and resolve issues and inquiries of both technical and commercial nature. They will provide sales support to the Rockwell Sales team by identifying growth opportunities and collaborating to increase sales force effectiveness.

Responsibilities
  • Perform customer analytics. Analyze data to identify key opportunities to increase market share.
  • Work directly with Account Managers on identified accounts to provide pre and/or post-sales support as agreed upon.  This may include the following activities: i.e. pricing, research, proposal works, noggin, etc.
  • Use sales data, pricing information and account knowledge to assist in strategic account negotiations.  Analyze current pricing agreements and fill the holes analysis to maximize RA account share. Provide advance notification to Sales Engineers when agreements will expire.
  • Migration planning for large potential legacy conversions and provide competitive analysis.  Requires knowledge of Rockwell Automation products and business systems.
  • Assist in the management the execution of identified programs, campaigns and events. Track and monitor opportunities through the Dynamics CRM system for specific events and growth initiatives to ensure planned ROI is attained.
  • Manage project performance by tracking project deliverables and delivery dates. Contact Business Unit personnel as required to ensure our performance.
  • Manage internal customer segmented process to adhere to standards and compliance.
  • Handle Customer Complaint issues as required.  Work to increase customer loyalty index.
  • Interface with and train distributors on new products, system tools, processes and procedures.  Collaborate actively to improve distributor performance.
  • Lead the respective APR by driving the closed-loop lead follow up process with a selected distributor manager.
  • Support Annual target account planning by being lead within APR for system/technical training and compliance as well as manage due dates and execution processes.
 
EOE, M/F/Disable, Vet

#LI-AS2 - LI tag

Internal Number: 2549023
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century. You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities. As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.
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