JOB SUMMARY
Responsible for creating and managing all business analytic processes such as: documentation, project planning, development, testing, implementation, and reporting and working with business leaders to create policies and execute corporate initiatives in regards to organization, technology and strategic efforts.
May oversees other areas (Document Management, Business Analytics and Business Intelligence business units).
Collaborates in overseeing various projects and systems in terms of project scope, requirements and resources.
Technology focused solutions, especially those involving Business Intelligence and custom application solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Participates in technology focused or technology influenced strategic plan formulation.
Owns success of custom programming and BI (Business Intelligence) design, implementation, business acceptance and system effectiveness.
Informs and keeps senior/executive management abreast of technology projects, polices and/or issues.
Works with all business owners to communicate progress and expectations to the organization.
Serves as lead liaison between the business groups, information technology and vendors.
Responsible for ensuring involvement of all critical participants to completion of projects.
Assists in the evaluation of software and hardware planning. Makes recommendations to executive management regarding system purchases.
Designs business metrics for accountability. Meets with various business groups to understand their requirements.
Business metrics may include client rankings, aggregate portfolio additions and run off, operational effectiveness measures and cash management measures.
Assigns tasks, responsibilities, evaluates and mentors staff.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area.
Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement
corrective action and termination.
Effectively recommends same for direct reports to next level management for review and approval.
Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies.
Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of 6 years of related experience and/or training, including five years of experience at the management level.
Previous Project Management, Business Analytics and/or Loan Servicing and/or commercial real estate industry and/or related experience preferred.
Advanced skills in financial modeling, planning, database management/business intelligence.
CERTIFICATES and/or LICENSES
PMP (Project Management Professional) designation preferred.
COMMUNICATION SKILLS
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES
Advanced skills in Microsoft Office applications, specifically Word, Excel and Outlook; Advanced understanding of the following technologies: Enterprise Reporting Tool; SSRS Network and server architecture; Microsolf.NET Framework; SQL, C#.NET, ASP.NET, C+, VB.NET, Java, Technology security standards.
Knowledge of loan servicing and/or commercial real estate processes and metrics and/or related experience preferred.
Knowledge of SSRS, Network and Server Architecture, Microsoft .NET Framework, Project planning and coordination experience preferred. Page 3
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business
