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Business Services, Mailroom Coordinator
CBRE
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Business Services, Mailroom Coordinator

CBRE

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Details
Posted:
November 12, 2019
Location:
Memphis, United States
Salary:
Open
JOB SUMMARY

Part of a crucial customer service role in ensuring business functionality flows smoothly for all levels including Executives on a daily basis. The purpose of this position is to primarily fulfill mailroom responsibilities and general clerical duties in accordance with the office procedures of individual departments.

This role is part of a greater team and will assist as needed within other roles including but not limited to: Guest Services, Basic Facilities Support, Concierge, etc. The goal of the team is to deliver exceptional, world class customer service within each task.


ESSENTIAL DUTIES AND RESPONSIBILITIES

May maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

May answer telephones, direct calls, and take messages.

May open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

May compile, copy, sort, and file records of office activities, business transactions, and other activities.

May review files, records, and other documents to obtain information to respond to requests.

May include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Will cross-train to provide services as needed within each role on the team (i.e. guest services, concierge, facilities support).

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Minimum 2 years of related experience.


CERTIFICATES and/or LICENSES

None


COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.


FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.


REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.


OTHER SKILLS and ABILITIES




SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Internal Number: 19032559
About CBRE
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world. CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.” CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
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