POSITION SUMMARY:
The Trade Specialist will be a subject matter expert for their specific trade role and will primarily be responsible to review relevant trade related proposals for repair and replacement. This position will work directly with our service providers and staff to answer any industry related questions and ensure we are in line with all industry best practices and pricing.
DUTIES & RESPONSIBILITIES:
Review and evaluate all repair and replacement proposals through fmPilot (software application) specific to commercial settings
Utilize personal trade/field experience to identify pricing errors, overcharges, and proper breakout to help control/monitor repair costs
Communicate with service providers, FacilitySource team members, and clients
Review and respond to work orders in a set time frame
Review work order history of location for prior system repairs
Negotiate best possible terms for repair scenarios with service providers
Develop internal and external partnerships and utilize influencing skills to secure best services at best cost to the client
Foster both Client and Service Provider relationships while achieving the desired results of controlling expense
Maintain detailed records of activities and completed work orders and track financial savings
Candidates must be willing to work schedules based on the client operating hours, which may include evenings, holidays, and weekends. Specific information will be provided by the recruiter
May require occasional overnight travel to visit customer locations
SKILLS & QUALIFICATIONS:
Knowledge, Skills & Abilities:
Advanced engineering principles and practices
Ability to improve job costs through negotiation with vendors
Ability to conduct research to ensure accuracy of all estimates
Ability to recognize cost-saving opportunities and provide alternate options when needed
Workflow comprehension
Proficiency in preparing work orders, trade documents, and e-mail communications
Well-developed problem solving skills
Self-motivated and detail oriented
High sense of urgency with ability to meet deadlines
Adaptable to an ever changing environment
Strong multi-tasking ability
Strong computer skills with an emphasis on Microsoft Office applications
Listens and communicate effectively with a diverse group of people
EDUCATION & EXPERIENCE:
Bachelor's degree in relevant discipline preferred (Facility Management, Mechanical, Building Construction, Engineering etc.) and/or 4+ years' work related experience in Technical Trade
5-10 years commercial experience in specific trade
Licensure or certification in specialized trade
