Job Description:

The Program Implementation Specialist contributes to the successful implementation of the requirements of the Global Compliance Enterprise Policy, the Operational Risk Enterprise Policy (collectively “the Policies”) and the Compliance and Operational Risk Management (“CORM”) through partnerships with the compliance and operational risk officers. This role may communicate with and resolve questions and concerns of compliance and operational risk officers related to the program. The Program Implementation Specialist assists in monitoring compliance and operational risk officers’ adherence to program requirements.   This role tracks that work is completed in alignment with set timelines.  The role assists in combining and reporting data from process outputs for the C&OR Executives for the Front Line Units, Control Functions or Enterprise Areas of Coverage. The Program Implementation Specialist supports consistent quality of training, activities, processes and outputs through review of deliverables.  This role will have specific responsibility for managing the testing, monitoring and issue management elements in the COR program for Enterprise COR.

Testing Responsibilities:

• Assist with the creation of master intakes for new tests or intakes for test maintenance
• Participate in the prioritization of MIs with the CTO and ROs.
• Assist in managing active MIs for test development
• Research MI status and any issues related to MI test development
• Pull test results each month and ensure the ECOR COR Teams agree with final results for that month
• Create reports and facilitate internal risk management routines for results reporting (ROs are responsible for reporting back to the business)
• Management Oversight and QA (partnering with EIT) on requirements of the testing process (Recertification, etc.)
• Provide testing inventories as requested by ECOR COR Teams

Monitoring Responsibilities:

• Escalate and resolve (where applicable) CCOR QA exceptions and ensure remediation
• Facilitate the annual monitoring inventory review that's included in the Coverage Plans
• Create reporting and facilitate appropriate routines to discuss results
• Ad Hoc reporting Inventory Administrator Review/approve/reject monitoring add/change activity per SOP
• QA of new and change control requests; Clean up any QA exceptions by working directly with the ROs
• Provide monitoring reports as requested.
• Send out reminders of upcoming Monitoring activities results that require updates in ORCIT (escalate to manager if value not inputted 24 hours prior
• Provide input to SCORs; Coverage Deck