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Securities Operations Service Specialist - Team Lead
Wells Fargo
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Securities Operations Service Specialist - Team Lead

Wells Fargo

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Details
Posted:
October 3, 2020
Location:
Manila, Philippines
Salary:
Open

About Wells Fargo


Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description


About Wells Fargo Philippines
Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.

Department Overview


Wealth & Investment Management (WIM) is one of the nation's leading providers of financial and investment services in the United States. We offer a full range of products and services to meet clients' unique needs and help them achieve financial goals. Services include Brokerage, Comprehensive planning and advice, Estate planning strategies, Insurance, Investment management, Private banking, Retirement and Trust.

Wells Fargo Advisors team is responsible for the processing of Power of Attorney (POA) requests that are completed by the WFA brokerage client and received through the branch offices.

High-level steps:


The POA team will receive POA requests through the WISDOM workflow tool; This team will support the following processes:
  • Review POA
  • Compare POA against state required guidelines
  • Complete the associated persons on specific POA
  • Update authorization on POA via BETA (SOR)
  • Work with Legal and/or IRA for direction on specific types of POA requests
  • Review Elder Client Initiative Group (ECI) insure there are no impacts to POA request
  • Work with ECI if POA is impacted
  • Work with branch to communicate updates, issues, etc.
  • Approve or reject POA request via BETA (SOR)

About the Role


Internally known as Securities Operations Service Spec. 4, this role will perform a variety of operational tasks for highly complex securities or cash related transactions or processes that require expert knowledge of unit functions and systems. Duties may include: differentiating, processing, and reconciling transactions; and performing a variety of balancing tasks; Able to handle critical production or escalation issues; Act as liaison to other internal departments, including technology groups and external sources; Provides department level reporting using multiple sources; May create and/or maintain databases; May define user requirements and contribute to production and workflow improvements; and create or revise departmental procedures; Provides training or work direction for staff; Provides back-up for numerous department functions; May lead and/or participate in department projects; May address compliance and corporate governance issues for the department; May have extensive customer contact; Works under minimal supervision with some degree of independence.

Responsibilities



Primary (80% of the time)
  • Analyst should have strong accounting Knowledge
  • Knowledge on Securities/Financial Markets
  • Good problem solving, analytical skills and numerical skills
  • Typing Skills / Good Communication (Read / Write / Speak)
  • Should be willing/flexible to work in rotational shifts or night shifts if required.
  • Desirable to have experience of interacting with US customers.
  • May create and/or maintain databases

Secondary (20% of the time)
  • Be a part of key initiatives at a process level
  • Find opportunities to improve current process
  • Work on self development
  • To be able to identify at least one value addition to the process
  • Provides department level reporting using multiple sources
  • Reviewing time sensitive and/or complex documents; creating or revising departmental procedures.
  • Act as liaison to other internal departments, including technology groups and external sources


Market Skills and Certifications


  • Completed 2nd year in College (Bachelor's Degree course) / Completed 2 or 3 year Associate Degree courses
  • 4 to 6 years relevant work experience
  • Financial services related certification/Mutual Fund/Financial Market Courses will be a plus point
  • Knowledge on Securities/Financial Markets or experience handling highly regulated process or function (ex. payments processing, fraud investigation)
  • Good problem solving, analytical skills and numerical skills
  • Typing Skills / Good Communication (Read / Write / Speak)
  • Should be willing/flexible to work in rotational shifts or night shifts if required
  • Desirable to have experience of interacting with US customers
  • May create and/or maintain database


We Value Diversity


At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Internal Number: 54480BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. www.wellsfargo.com | Twitter: @WellsFargo
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