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Customer Success Specialist-Everyday Banking Bilingual Spanish
WELLS FARGO BANK
| Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer & Small Business Banking Operations (CSBBO) Contact Centers serve consumer and small business customers through various channels that include digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts how, where, and when they wish. The Customer Success Specialist is an essential role within the Everyday Banking, contact center and may be a good fit for you if you would enjoy:
Compensation: Starting rate $17.00 per hour, plus eligible to participate in the Wells Fargo Virtual Channels Contact Center Incentive Compensation Plan with the opportunity to earn quarterly incentive. Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy. Must be able to pass the Spanish Speaking Proficiency Exam administered by a third party vendor and able to service customers in both English and Spanish. Eligible for a 5% language differential. Benefits: Read more about our rich selection of benefits you can personalize to support your health and well-being, retirement, financial security, and work-life needs. Copy and paste the link into a new browser: www.wellsfargo.com/about/careers/benefits Training: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures and services. Training class starts on 11/2/2020 for 8 weeks. Training hours are 8:30a.m. – 5:00p.m. Monday - Friday. You are required to attend the full duration of this paid 8 weeks of training. Testing: A per-employment assessment is required for this position. After submitting your application, please monitor your email for future communications. Schedule: Our Contact Center is open: Sunday - Saturday, 6:00 am -12:00 am (Central Time Zone). Schedules vary based on business need and include working at least one weekend day and scheduled holidays to support the business needs. Required Qualifications Desired Qualifications Job Expectations Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. Street Address TX-Westlake: 1301 Solana Blvd - Westlake, TX Disclaimer
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| Customer Success Specialist - Everyday Banking Bilingual Spanish | San Antonio, Texas |
| Wells Fargo | 1 Month Ago |
| Customer Success Specialist-Everyday Banking Bilingual Spanish | Westlake, Texas |
| WELLS FARGO BANK | 1 Month Ago |
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