Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital.  We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Liaise with business partners across Wholesale, providing subject matter expertise and support ongoing business needs related to policy implementation across Operations, control effectiveness and enhancement, issue escalation/ remediation where applicable.  Also liaise with Operations team and Wholesale audit COE to provide support for audit requests impacting Operations.  Monitor key indicators specifically control effectiveness, quality of self-assurance testing and recommend control enhancements while ensuring effective integration of control enhancements into processes. Monitor and closely partner with Operations leaders to implement controls to ensure effective performance, control monitoring and management across Operations. Holds self accountable for effective operational controls by closely monitoring, reviewing results, look for trends and makes recommendations to business lines.

Liaison to Operations teams to provide solutions by working through various external teams to obtain answers, perform control reviews for quality and control effectiveness. Serve as a liaison between the functional teams, Risk Control teams and Wholesale COE's to ensure a solid understanding of business requirements and the impact on Functional Operations teams. Partner with Wholesale Control Self Assurance (WCSA) team to create, maintain and execute control monitoring and enhancement.  Facilitate hand off of Self Assurance Testing to Business Initiative team and liaise between that team and WCSA for questions/ problem resolution.  Depending on Functional team, provides guidance and support to Operations for audit work from Wholesale Audit COE to facilitate discussions, coordination and data gathering for auditors (internal & external).  Close collaboration with Wholesale Risk Control team related to policy implementation and Major Requirement (MR's) impacts to Operations processes.  Liaise with Risk Control and Operations to ensure effective implementation of policy requirements and ensure monitoring/effectiveness of the control can be demonstrated.  Facilitate work for EUCT reduction by engaging with Operations teams, EUCT COE and Technology teams to determine what is needed to eliminate the EUCT and ongoing monitoring of remaining EUCTS.  Serve as an Operational SME and point person in strategic efforts to ensure understanding of all process and line of business impacts. Participate in strategic initiatives to ensure all communication needs are addressed.

Position is located at 1525 West W.T. Harris Blvd., Charlotte, NC. Telecommute is not an option for this role.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

• 3+ years of experience in one or a combination of the following: business operations, implementation, or strategic planning demonstrated through work or military experience

• Experience creating and executing test scripts
• Strong organizational, multi-tasking, and prioritizing skills
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to take on a high level of responsibility, initiative, and accountability
• Strong quantitative and qualitative analysis skills

• Experience analyzing applicable policies
• 3+ years of Business Operations experience, process implementation, effective communication across all levels of the organization, strong understanding of Operational risk/ controls, strategy implementation. 
• Audit and/or risk experience
• Ability to critically think through  various, complex scenarios, multiple systems & processes
   

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.