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Automation Engineering Manager
CBRE
| Job Summary A Control Systems Engineer is a proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. You will have the opportunity to work within a 24x7 warehouse/logistics environment. Responsibilities Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. Mentor CSTs and CSLs within your assigned building Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems Perform, Utilize, and provide analysis FC System Assessments to assess material handling system performance Partner with FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building Utilize FC network support resources for guidance and assistance, and provide assistance to peers, as needed Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts Assist with skill assessments for the Technical positions within NACF Maintenance teams Handle flexible work load which may come from management or FC operations Participate in AE conference calls and coordinate with AE central team to complete all tasks required Provide weekly site controls reliability information to AE central team Travel up to 20% Basic Qualifications Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional experience. Experience with electrical theory, Robotics, Controls components, automated equipment Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms Knowledge of Robotics work cells and its control systems Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems Knowledge or Warehouse Management System Software Concepts and messaging protocols Experience interpreting, modifying, and developing mechanical and electrical drawings Experience identifying, maintaining, and utilizing SCADA systems and KPIs Preferred Qualifications Ability to lead others in a technical role and interact with all levels of management. Ability to lead others in a technical role and interact with all levels of management. Reasoning, analytical and problem solving skills. Ability to train others with lesser skills Ability to interpret and understand policies and procedures and relate them to others. Systems controls design or programming experience Systems integration experience Field service engineering experience Systems trainer or training experience Experience supporting a wide range of different conveyors and sortation systems Excellent written, verbal and customer service skills Proven history of remote technical phone support Experience with advanced automation controls systems Experience with industrial robotics Experience with ASRS systems Site Standard Work 40% Tactical Own the controls support of the assigned facility. Coordinate and execute controls maintenance (CC PMs), training and projects for assigned facility. Communicate risk and status of controls topics to Central AE team. Provide drive-in support for additional facilities in respective node as required. Lead technical resolution of high severity (SEV1 and SEV2) calls for all node sites (onsite and remote). Support and drive Root Cause Analysis for any automations related incidents Coordinate and execute OEE, Energy Management, and SCADA deployments for assigned facility. 60% Leadership Professionally represent the RME team while in the FC and anywhere else at Amazon. Communicate clearly and establish strong relationships with every FC leader. Develop and maintain: Effective vendor relationships. Utilize these relationships to escalate technical issues during high severity events. Onsite controls team skillset and competencies. Manage skills heat map for CSx team and drive comprehensive training program. Best practices/policies and knowledge share mechanism for the team. Direct line of report to the site RME leader, dotted line of report to the node based Automation Engineering leaders. Physical Demands Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation) Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces Operation Support & Customer Service Promoting and conduct good housekeeping practices Must be highly self-motivated and customer-centric Flexibility with work hours and days. (7 days a week operation, including holidays) Dedicated to supporting production by working in a safe, customer focused manner. Must be highly self-motivated.
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