JOB SUMMARY
The Service Technician II will support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. The posiition will install, maintain and repair automated packaging and distribution equipment within a 24x7 warehouse/logistics environment providing operations and maintenance services to support a fleet of robots. Also, mentor junior technicians to grow in their roles.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Complete preventative maintenance routines with proper documentation
Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more
Track and store department inventory
Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position.
May provide informal assistance such as technical guidance and/or training to coworkers.
May coordinate work and assign tasks.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High School Diploma required, with an Associates Degree preferred
2-4 years of experience with a vocational focus in the Mechanical or Electrical field
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and/or ABILITIES
Uses personal computer and/or tablet for email, ESS and training. Basic skills with Microsoft Office Outlook.
Physical requirements include stooping, standing, walking, and climbing stairs / ladders.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
