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Sr Workplace Strategy Manager
CBRE
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Sr Workplace Strategy Manager
CBRE
| JOB SUMMARY The purpose of this position is to manage, lead and execute the delivery of larger and/or regional portfolio plans, occupancy strategies and work environment solutions. Drives consistency of delivery and incorporates best practices from industry/other regions. Key partner to Strategy team driving vision across given region. Leads team of planners and MAC coordinators and serves as key point of contact with business units for workplace solutions within a given region. ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as primary interface with Business Division(s) and client disciplines to understand business direction and changing workplace needs. Applies knowledge to forecast space requirements and develops space needs based against business and market conditions. Develops executable plans to support the business needs, corporate objectives and initiatives. Leads workplace and OP strategy & visioning Provides daily direction setting for CBRE SP/OP account dedicated staff Manages technology (iOffice) oversight, data and strategic use Responsible for WP/OP program development Leverages and aligns CBRE platform resources Change management strategy and deployment Serves as liaison to client Architects and consultants Provides input and oversight with team in the preparation of spatial solutions in programs available. Presents solutions to key business stakeholders and confirms accuracy based on program data. Oversees the creation of conceptual solutions that respond to client's spatial requirements. Presents solutions to clients and responds to critical suggestions and adjusts solutions within corporate guidelines. Develops, maintains and provides reports, including agreed upon critical success factors or KPIs, on measures of work environment efficiency, effectiveness and expression. Attends Client meetings, draft meeting minutes and obtain approvals to proceed when required. Conduct interviews and discussions with the client to gather, coordinate, and synthesize project requirements, functional, operational and cultural issues. Coordinates portfolio level solutions (within region) with team based on program data. Works with key business liaisons to develop and validate program data. Oversees preparation of migration/origination plans, schematic schedules, stack and block fit plans. Creates and implements schedules of critical path and milestone events. Serves as the primary point of contact throughout the Migration Planning Process. Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs. Executes change management process for unplanned and special project requests. Provides business case analysis and documentation that meet the Client's requirements and are consistently in alignment with Client's goals and objectives. Oversees (and assists) the creation of occupancy plans and their alignment with business and corporate strategy within region. Establishes primary goals for team delivery of each project. Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work is in compliance with statement of work and contracted service level agreements. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Provides formal supervision to a team of employees within a regional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from 4-year college or university and a minimum of 7 to 10 years of directly related experience to the delivery of strategic planning services; or equivalent combination of education and experience. Minimum five years experience in management. AutoCAD drawing experience is required. CAFM software experience is preferred. CERTIFICATES and/or LICENSES Professional Registration in Architecture or Interior Design required. Certification in Corporate Real Estate, LEED or Facilities Management preferred. COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Solid understanding of the need for discretion when dealing with sensitive information and demonstrates the ability to act accordingly. Ability to respond effectively to sensitive issues. FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and ABILITIES Proficient with word processing, spreadsheet, desktop publishing and CAD/CAFM software including MS Office Suite (MS Project, PowerPoint, Excel & Visio). Thorough understanding of clients data bases systems. Ability to provide efficient, timely and reliable service to client(s). Ability to present information in an effective way. Ability to respond effectively to sensitive issues. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
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Internal Number: 21000081
About CBRE
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
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