About Wells Fargo

Market Job Description

• Overall responsibility, as part of the global BAC & EMPLOYEE leadership team, for providing common platform software services & solutions to technology teams across BAC & EMPLOYEE technology group. Requires managing a large resource base of full time team members, contingent staff and offshore vendor partnerships.
• Provide senior leadership as member of the global BAC & EMPLOYEE technology teams in partnership with the Wells Fargo Technology (WFT) senior leadership team at WFIS.
• Building and maintaining strong relationships with the BAC & EMPLOYEE CIO and other key BAC & EMPLOYEE leaders.
• Build and maintain strong relationships with other functional areas across Wells Fargo Technology at WFIS (e.g. Tech Infra, Tech COO & Tech Risk Management) as well as critical Enterprise partners (e.g. InfoSec, WFIS Platform Risk, Corp Finance, HR, Communications)
• Jointly accountable, in a global function, for delivery and performance, in partnership with the respective leaders, including service management and operational risk management
• Assess current staff capabilities, identify talent gaps, and execute talent management actions aligned with BAC & EMPLOYEE strategy effectively leveraging globally interchangeable talent pool
• Serves as a role model demonstrating commitment to diversity & inclusion and Wells Fargo's culture and core values
• Set and execute on the BAC & EMPLOYEE roadmap to develop contextual, interactive, low latency solutions that provide unparalleled prospect and customer engagement
• Collaborate internally across the organization with senior management, product, creative/design, as well as externally with leading vendors that are driving the next generation of client engagement and experiences.
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Market Skills and Certifications

• Own and execute major initiatives that are agreed upon priorities within the organization and will provide dramatic benefits to our customer base, e.g. speed to market.
• Lead all facets of development and implementation of business priorities and continuously manage and optimize those strategies as needed.
• Develop and implement a strategic operating plan that delivers improvements in current customer journeys, new features and compelling and distinct services in customer footprint.
• Utilize customer insights and data to continuously enhance a seamless customer experience, increasing loyalty, advocacy and retention.

• 18+ years of technology experience, including10+ years of leadership experience managing a complex technology organization at scale including delivery managers, managers, individual contributors (engineers and architects) and vendor resources across multiple locations and geographies in a matrix model.
• Ability to effectively drive and lead change in an organization with Wells Fargo's size, scale and complexity.
• Strong knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment.
• Strong relevant prior experiences in effective management of technology financials and risk.
• Strong understanding of global technology trends and practices including cloud, open banking, big data and Agile/DevOps working.
• A seasoned, relationship-driven leader with the style and cultural sensitivity to effectively initiate and lead change across a highly complex, global business environment and organization.
• Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction.
• Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results oriented leadership style.
• Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen.
• Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives.
• Demonstrated vendor negotiation and partnership skills.
• Strong commitment to diversity and inclusion.
• Demonstrated experience motivating and influencing groups or individuals

Leadership Expectations at Wells Fargo

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity