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Tech Operations Analyst
Wells Fargo
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Tech Operations Analyst

Wells Fargo

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Details
Posted:
February 20, 2021
Location:
Hyderabad, Telangana
Salary:
Open

About Wells Fargo


About Wells Fargo India


Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations



Market Job Description


  • 3-year degree or equivalent combination of education and work experience
  • 4 year degree preferred
  • 2 years technical support or directly related experience working in a similar technical environment
  • 1-3 years of Technical/Desktop Support experience within a busy, high volume call environment
  • Proven track record in a desktop technical support environment
  • Strong communication skills; Excellent English (Written and spoken)
  • Strong customer service, analytical, and problem resolution skills.
  • Is understanding of and sympathetic to client requirements
  • Enterprises Mobility implementation and troubleshooting (iPhone, iPad's and Blackberry devices)
  • Basic understanding of Virtual Desktop
  • Experience performing remote support


We Value Diversity


At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Internal Number: 59320BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. www.wellsfargo.com | Twitter: @WellsFargo
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