Career Center

Welcome to the new NBMBAA Career Success Network!


To ensure maximum visibility of your profile by employers, please be sure to update your profile with your current resume by going to your "Overview" page and then clicking on the "Post Your Resume" in the left column. This will walk you step by step through the set up process.

Need help posting your resume? View our posting instructions for assistance

 

CUSTOMER SUCESS MANAGER
Rockwell Automation
SAVE savedJobs
SAVE savedJobs

CUSTOMER SUCESS MANAGER

Rockwell Automation

Gmail Email Print
Application
The application opened in a new tab.
By using this feature you agree to our Terms and Conditions and Privacy Policy.
Details
Posted:
February 21, 2021
Location:
Santiago, Chile
Salary:
Open
Type:
Full Time

Job Description

Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley(r) and Rockwell Software(r) product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide.When you choose Rockwell Automation, you join talented employees who have helped us establish our leadership position in the automation industry over the past century.You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people.As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeedThis position is designed to mainly demonstrates value of service offerings to customers, builds contract renewal execution and expansion plan, applying professional expertise and knowledge of company policies and procedures to resolve variety of issues and challenges within assigned accounts to drive customer satisfaction. Provides and delivers against an accurate monthly/quarterly sales forecast, Orchestrates and builds a team from within the organization to deliver against identified opportunities. Recognizes customer behaviors and situations which could threaten the contract, develops plans to mitigate these threats and brings in RA leadership as appropriate. Works closely with assigned Account Manager to ensure alignment on Account Strategy. Works on issues of diverse scope where analysis of data requires ability to select outcome-based solutions from within our portfolio. Been able to Negotiates (in partnership with Sales as applicable) renewal of multi-faceted contracts and shows a clear understanding of decisions which may impact margin. Successfully works with cross functional teams and broad understanding of Services business within the Industrial Automation Sector. Requirements / Skills Engineering, Administration or Marketing bachelor's degreeMinimum previous commercial experience 5 years (B2B). (Industrial Segment)Customer Satisfaction oriented aptitudeKnow how to manage customers' requirements with a professional and respectful manners, even under stress. An individual who can work with minimum supervision, with a high level of commitment, and been able to adapt to a time sensitive contract renewal process.Available for a travel schedule of minimum 40%Bilingual Spanish/English, (Read, Write and Speak fluently)

Internal Number: 91179BR
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century. You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities. As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.
More Jobs from This Employer
More Jobs Like This
CUSTOMER SUCESS MANAGER   Bogota, Colombia
Rockwell Automation 5 Days Ago
BACK TO TOP
Help is on the way!
We're sorry you are having trouble applying for this job.

Please try loading this job using the following link before submitting your help request:
Powered By Naylor Association Solutions