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ACCOUNT MANAGER, END USER
Rockwell Automation
Job Description Become the expert your customers need. Understand their industry (applications, standards/regulations, drivers & trends), their own organization and how things get done, what they want to accomplish and how our offerings and partner capabilities will help them achieve those goals Own it. It being the strategy for growing your accounts, and talking to your extended team about your plans so they can support you Develop into a trusted advisor. That means attention to detail - you understand their processes, business drivers and organization model so well that you can offer application knowledge, industry expertise and guidance on their strategic initiatives Influence decisions. You'll qualify customer opportunities, engage resources, and coordinate the solution design and presentation so the customer chooses our solution for all the right reasons Collaborate. You'll work with Industry Managers and your broader account team, senior management and a technical engagement team (domain experts) to plan for and win opportunities Look ahead. We have the platform, Dynamics Customer Relationship Management system, and the processes to maintain accurate assessments of targets and opportunities in the funnel Negotiate. You'll team with your colleagues in Contracts and Negotiations to offer the best contract terms and conditions (T&Cs), pricing, discounts and allowances, and obtain agreements and prices to support the proposal effort Support and manage. That includes customer/internal account reviews, and internal/external partner expectations
We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
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