Job Description

Rockwell Automation is adding critical business values to our customers with it's manufacturing and IoT software products. The consultant role is responsible for the functional design and scope of software components to create reliable software solutions that meet the requirements of our customers. The software components will be developed on top of our MES/MOM software products - mainly Factory Talk Production Center, PharmaSuite and other industry 4.0 relevant software components.

The role involves working with global project delivery teams and face-to-face with our customers in an international environment which demands frequent travelling for short periods. role requires collaborating with internal departments, being responsible for the overall functional solution architecture and supporting the customer (on-site or remote) in defining and configuring our solution. The working environment is a fast-paced project environment. The candidate is expected to be cost sensitive, driving, but always quality and customer focused. Excellent communication and coordination skills are key for this position.

Overview

• Serves as the primary interface for functional topics with the customer for assigned implementation projects - "Face to customer"
• Requires broad application/functional knowledge relevant to the assigned business team and manufacturing area with focus on LifeScience industry.
• Must be able to work also in a stressful environment where constructive feedback from others is encouraged.
• Must have excellent conflict resolution skills especially in front of the customer.
• Must perform duties in the office or outside the office as part of a project team.
• Must be able and willing to travel and work at customer sites (~ 50% of working time)

Functional

• Drives functional execution of challenging Life Science MES implementation projects
• Performs detailed process analysis and functional system/process design and configuration activities
• Will model pilot/productive use cases and run respective demo presentation sessions in front of the customer
• Will consult / train customer peers and internal employees on provided solutions
• Participation on demand in commercial proposal development activities.

Interpersonal

• Supports an environment conducive to successful team interaction
• Interacts with customer, internal-/external consultants, project management, engineering team.
• Obtains product functional information from other business units of Rockwell Automation or partners as required

Leadership

• May guide less experienced consultants / engineers and/or contractors on project assignments

Business

• Responsible for meeting project schedule, design budgets, and customer satisfaction targets from functional/solution aspect point of view
• Builds partnerships at a functional requirement level with customer counterparts
• Must be commercially aware of the impact to the business related to the selected solution design and configuration
• May perform fit-gap-analysis and configure/ showcase functional aspects and solution designs for commercial proposals
• Responsible for following all applicable corporate, company, governmental and regulatory policies, and procedures as appropriate for this project role.
• Responsible for delivering projects that meet the quality systems of the customer and the Life Cycle Services business unit

• At least 2-year experience in a consulting customer facing position, ideally in Manufacturing Execution Systems business preferably Life Science business/processes area.
• Excellent communication and presentation skills with respect to managing internal teams as well as being permanent face to face contact for the customer related to all functional aspects
• Willingness for global travel - approx. 50% of working time (under normal conditions!)
• A High level of motivation, personal engagement, flexibility, and willingness to learn and grow with gained experience
• Basic understanding in object-oriented programming in Java, C++, C#, JAVA development, JAVA Framework, J2EE App Server / JBoss, HTML5

Required:

• Bachelor's degree or higher in Engineering, computer science discipline or equivalent scientific degree
• Very good Microsoft Office suite skills
• Excellent English language (verbal and written),
• German language skills are an advantage but not necessarily pre-requisit
• Other languages are a plus

• Basic knowledge in industry manufacturing process and/or application knowledge ideally in LifeScience industry is a plus