Job Description

The IT Transition Manager for enterprise transformation is responsible for leading a team of annual recurring revenue deal support resources to achieve operational maturity during Rockwell Automation's enterprise transformation developments.

You will:

• Guarantee consistency and quality of the customer experience across all digital channels and touch points
• Define and implement, in conjunction with the transformation portfolio leadership and digital engineering teams
• Lead the end to end business process development and optimization team to support customer experience priorities
• Lead the process transition team for configure price and quote systems
• Lead the deal management support team to ensure robust coverage as the new capabilities and processes are matured
• Collaborate with many internal stakeholders globally to align processes and systems required to support
• Be responsible for scoping and delivering end-to-end solutions that span multiple business and technology teams
• Responsible for the overall schedule, budget and scope of the initiative
• Provide program management support to Product Management or service team in launching new products/work or service offering; maintain and execute detailed operations-readiness plan.
• Develop and manage high-level program strategy, as well as detailed execution plan. And execute on set strategy and detailed plan.
• Work with key stakeholders across multiple functions to define strategy and requirements to execute enterprise wide initiatives
• Collaborate with product owners, software development teams, hardware development teams, and global process owners to architect and deliver technical solutions
• Own project roadmaps and lead implementation efforts

Basic Qualifications

• Bachelor's Degree

Preferred Qualifications

• 5 years of relevant work experience in program management, process improvement and/or digital/high-technology companies/products
• Experience with agile or other program management methodologies
• Manage or actively participated in major projects for over five years
• Ability to succeed amidst ambiguity
• Ability to work in cross-functional teams, communicate with colleagues in both business and technical roles and develop process that drives scale.
• Adept at working with different systems and making recommendations on improvements for both systems and processes.
• Leveraging technology to invent, improve, and scale.
• Proven ability to meet tight deadlines, multi-task, and prioritize workload.
• Ability to handle the day-to-day management of tasks, prioritization and resolution of problems and issues and experience in implementing action plans to meet objectives.
• Excellent communication and presentation skills and the ability to express thoughts logically and succinctly.
• Self-starter and possesses flexibility to work in a fast-changing environment and ambiguous situations.
• Experience managing the overall delivery through the aligned team
• Must have excellent verbal and written communication skills
• Must have excellent conflict resolution and people interface skills
• Further education in business administration, operations or project management.
• Strong analytical skills; ability to distill information from disparate data sources and the capability to tell the story behind it, as well as recommendations for next steps.
• Ability to adapt quickly to new technologies and changing business requirements
• Seek out and embrace relevant perspectives when assessing a situation or deciding; demonstrate clear understanding of multiple viewpoints.

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