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Senior Office Services Coordinator
CBRE
| WHO WE ARE CBRE is the global leader in commercial real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE has been ranked the industry's top brand by the Lipsey Company for 15 consecutive years and has been named one of Fortune's "Most Admired Companies" in the sector four years in a row. Through our values of respect, integrity, service and excellence, we maintain a relentless focus on creating winning outcomes for our clients, employees and shareholders. The commercial real estate market is undergoing a significant and exciting change - driven by data and technology. Digital and Technology powered products play a vital role in CBRE's mission to create unmatched value for our clients. WE OFFERA commitment to providing you with career growth opportunities within your CBRE career An open source culture/atmosphere that encourages learning and contributing back to the community. Energetic and collaborative teams and consulting partners We support staying on top of the latest best practices and tools A competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability) Paid holidays/vacation JOB SUMMARYWorking under general direction, provides administrative support to an office. May train lower level staff members. ESSENTIAL DUTIES AND RESPONSIBILITIESSolves complex issues related to administrative support; provides functional advice as needed. Performs general Concierge duties as needed. Performs technical duties (e.g. working with multimedia software, setting up A/V equipment, initiating web or video conferencing). Coordinates Facilities projects within an office to include notifications (e.g. employees of scheduled disruptions and property management on vendor access needs). Assists in record-keeping system maintenance; ensures staff compliance with company policies and procedures. Reviews and approves record retrieval requests. Oversees the maintenance of office equipment (e.g. copiers, phone systems and both color and B&W printers). Solves for minor equipment problems. Oversees maintenance of off-site storage records (e.g. tape back-up and hard copy). Provides guidance on company document retention policies and procedures. Maintains vendor relationships with vendors that provide services and goods to the office. Assists in the completion of the office Business Continuity plan. Provides administrative support to Sales Management and Leadership teams in preparation of quarterly Managed Brokerage workbooks, business plans, travel arrangements and other projects. Other duties as needed. SUPERVISORY RESPONSIBILITIESNo formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCEHigh school diploma or general education degree (GED) required. Bachelor's degree preferred. Minimum of four years of related experience. Previous experience within the Real Estate industry preferred. CERTIFICATES and/or LICENSESNone COMMUNICATION SKILLSAbility to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. FINANCIAL KNOWLEDGERequires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITYAbility to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIESIntermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Knowledge of Financial software systems. SCOPE OF RESPONSIBILITYDecisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
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