Role Description:

Individual contributor, responsible for ensuring the communication, adoption and adherence of policy and processes. Acts as S&P change agent with a focus on driving cultural changes that drive process adherence and adoption of leading practices during system updates or process transformation.

Key Responsibilities:

• Responsible for communication and training of new policies and processes within S&P, ongoing maintenance of policies and user training and any associated change management. This includes overseeing the content, design and delivering user training as needed.

• Responsible for S&P policy strategy, sets and govern S&P policy and change management strategies

• Collaborate with S&P Leaders and Shared Services teams to ensure the strategic objectives are met by clearly setting and communicating policy and process expectations and implement compliance that holds the organization accountable.

• Develop communications strategies that result in clear and effective change management and user adoption

• Work with corporate communications to develop effective communications for S&P initiatives

• Oversee all S&P policies and compliance reporting process, continually assessing compliance reporting and working to close loopholes.

• Communicate with team members, SMEs, systems teams and leadership to ensure awareness and alignment on organizational priorities

• Triage and facilitate responses to customer, stakeholders and internal S&P policy and process questions

• Develop training strategy and plans including stakeholder assessment, communications, leadership alignment, and change readiness that anticipates future training needs and create curriculum to facilitate successful outcomes

• Oversee the training in all key areas of S&P operations and policy compliance including internal team members, Shared Services Partners, customers and suppliers.

• Work with people leaders to ensure execution of onboarding activities for new hires

• Maintain organizational competency standards to ensure leaders have necessary tools and processes to assess employees' skills, talents, performance and productivity.

• Search for gaps in training material or content that should be filled to ensure process compliance, safety and productivity among S&P team members

• Understand buying channel strategy and ongoing compliance, helping to drive continuous improvements for increased adherence and further optimization

• Lead Spend Smart and Buy Smart, yammer, and ongoing corporate communications, training initiatives

• Identify and lead new Spend Smart and Buy Smart initiatives on an ongoing basis

Key Relationships:

• S&P Users

• Business unit and internal stakeholders

• Shared Services Partners

• Executive Assistants

• Communication and change management teams

• Legal Team

Key Competencies:

• Enterprise orientation/ global mindset

• Adult Learning

• Corporate Communication

• Project management experience

• Process flow / Workflow experience

• Data driven insights

• Customer relationship management

• Organized and detail oriented

• Strong analytical, problem-solving and root cause identification skills

• Relationship building/Collaboration

• Influence without authority

• Executive Presence

• Strong presentation (content development and delivery) and excellent communication skills

• Excellent active listening skills

O utcomes/Deliverables:

• Enterprise awareness of system functionality

• Complete understanding of S&P policies and procedures

• Delivery of meaningful training components based on usage/compliance/features

Minimum Requirements:

5+ years training experience (including content development and delivery)

Critical Skills:

• Strong experience in 1-1 and large team training delivery

• Experience in LMS and strategic learning processes

• 1+ years' experience in process flow documentation

• 1+ years' experience in Sourcing, AP, Finance Operations or similar field

• Advanced skills in MS Office Suite with a focus on PowerPoint, Visio and Excel

• Ability to interact and influence leaders at all levels

• Team player and able to work collaboratively with others

• Familiarity with project management approaches, tools and phases of the project lifecycle

Education:

• Bachelor's degree or equivalent experience

• MBA preferred

Working Conditions:

• 10 - 25 % travel required to practices and internal meetings

• General office demands

• Must be authorized to work in the US or Canada. Sponsorship is not available for this position

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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