JOB SUMMARY
Assists in the co-ordination and development of internal and/or external communication materials (newsletters, press releases, internet/intranet pages, annual and interim financial reports) and events, broadening knowledge and further developing skills. Acts as a liaison to external communications service providers. May assist in providing communication consultation to internal departments.
The Communications Specialist is both an internal and client facing role that supports programs and projects cascading regionally and locally. The individual will execute on the internal communications program and will be responsible for delivering various written reports and announcements, crafting templates and collateral, and creating content for the Commute Solutions team. This role collaborates with a variety of teams within the organization. The individual will be responsible for delivering client-facing materials on a regular basis, and will also provide communications support directly for the client, as needed. This role serves as the primary point of contact for employee questions and requests as well as implementing on social media engagement strategy.
Manages comprehensive communication across Commute Program
Understands the issues employees are experiencing
Engages with employees through various channels including internal social media platforms
Customer service oriented
Facilitates customer concerns to appropriate parties
Owns and drives consistency across communication platforms
ESSENTIAL DUTIES AND RESPONSIBILITIES
Creates press releases for manager review and web postings.
Coordinates advertising projects and material postings with outside vendors.
Coordinates the development and production of marketing proposals and collateral materials.
Tracks and monitors media coverage and coordinates advertising activities and material postings with outside vendors.
Promotes CBRE through events and editorial venues; may include coordinating sponsorships and assisting in event planning.
Assists with projects as needed, including presentation decks, yearly budgeting, invoice processing and budget tracking.
Supports communications needs of corporate operations and/or designated business groups and departments. Engages in the development and execution of communications programs. Coordinates a variety of specialized communication responsibilities.
Create presentations, templates, and other communications in support of Commute Solutions initiatives
Facilitate and design content for meetings and presentations
Engage with and train internal teams on communications best practices
Work with local and global team to compose newsletters for delivery to stakeholders, which include clients, corporate team, and our internal account
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skilled in Microsoft PowerPoint
Proficient in Microsoft Excel
Some proficiency in Adobe InDesign or Adobe Illustrator
Excellent written, verbal, and interpersonal communication skills
Ability to communicate with and influence senior management
Ability to juggle multiple projects simultaneously
Excellent organizational and time management skills
EDUCATION and EXPERIENCE
Bachelor's degree in English, Journalism, Communications, Marketing, or a related discipline from a 4-year college/university
Minimum 2-4 years of relevant work experience and/or training. Real Estate experience/training is not required
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires intermediate knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages.
REASONING ABILITY
Intermediate analytical and quantitative skills required. Comprehend, analyze and interpret documents. Resolve situations involving several options.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite and Adobe Acrobat.
SCOPE OF RESPONSIBILITY
Strong initiative and problem-solving skills, excellent interpersonal skills, and the ability to communicate effectively with senior management. Must be able to handle confidential information and have strong follow-up skills . Errors in judgment may cause short-term impact to co-workers, supervisor, and the Client . Must reflect the CBRE RISE values (Respect, Integrity, Service, Excellence) in all daily working practices
