At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
The role will be responsible for managing various financial operational processes for the TransUnion healthcare business
What You'll Bring:
This may include invoicing and product set-ups for new clients within Transunion systems, custom invoicing reports, review and submission of credits/debits and accruals, accounts receivables analysis and management. Analyst must balance internal daily tasks around customer onboarding after point of sale. This includes working closely with our corporate teams to have Healthcare customers credentialed and products and pricing configured per agreement terms. Analyst will also provide information and research in areas including customer service, product information, technical support, membership services, customer billing inquiries, and other general support items as required.
This position requires advanced MS Excel skills and strong analytical skills, independent judgement, critical thinking and problem solving. Must be able to work in high-paced environment with strong initiative and be able to work cross functionality with legal, sales, and compliance teams.
We'd Love to See:
Bachelor's degree in accounting, finance, business or related field required or, equivalent experience in the healthcare, consulting or finance industries.
Requires a minimum of 2 (two) years in an analytical role, preferably with sales operations or financial analysis.
Advance experience with Microsoft Excel (Vlookup, Pivot tables) and Adobe required
Strong problem solving, logic, and root cause analysis skills; can break down large ambiguous problems into manageable pieces.
Must be highly analytical and able to analyze business and financial data
Strong written and verbal communication skills.
Ability to interact effectively with management, staff, and external customers, working both independently and as part of a team.
Experience with Salesforce, Tableau reporting preferred
Finance acumen a plus (accounting fundamentals and principles)
Strong work ethic with strong initiative; able to work in a fast paced environment and manage through ambiguous assignments
Experience with billing / invoicing systems such as TUBS or PHOENIX greatly preferred
Impact You'll Make:
Perform data gathering, contract review, analysis, investigations, and documenting processes
Work closely with the business operational and sales teams to review processes and identify opportunities for automation
Perform detail analysis, research, and resolution on invoicing and accounts receivables issues, often working with customers, sales executives, and internal finance teams
Assist with billing, collection, customer payment, and reporting requests
Produce custom reports in support of invoices for high profile clients
Conduct research on credit and debit requests. Work closely with Leadership and Adjustments team in review and processing of credits and debits.
Run and produce business and department metrics and SLA analysis, reports, and presentations
Set-up new product requests in our internal configuration systems and billing systems, securing necessary client credentialing requests and confirming correct product setup
Support billing analysis for commissions process
Support accounts payable processes and vendor reporting and analysis
Lead process improvement projects as assigned
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
TransUnion's Internal Job Title:
Analyst, Sales Operations
Internal Number: 19009814
About Trans Union
TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.