Responsible for successfully planning, controlling and managing project deliverables to ensure that customer needs are met from order receipt through to final acceptance. Manage the efforts of team members and third-party vendors. Manage the integration and/or development and delivery of deliverables directly to the customer, or in support of a major enterprise-wide project.
Lifecycle Services Delivery Manager
BSc Engineering qualification
Project management qualification
Further education in business administration or operations, an advantage
Excellent English language (verbal and written)
Experience required for Professional Level:
Industry application knowledge is a pre-requisite
Conversant with MS Project and all MS software products Excel, Access, Word, etc
Typically 8-10 years experience in a systems, software, process automation or application engineering capacity
4-8 years of proven documented project management experience
Contributes professional & technical expertise
Collaborates & teams effectively
Adds value for customers & partners
Demonstrates business & financial acumen
Builds our global business & inclusive culture
Creates focus & motivates others
Thinks & acts strategically
Develop people and teams
Principal duties and responsibilities:
Extensive experience with direct customer contact.
Able to work and co-ordinate in a team environment
Typically possesses application or technology knowledge relevant to assigned business or geography.
Must be able to work in a stressful environment where constructive feedback from others is encouraged.
Must have excellent conflict / negotiation resolution skills.
Must perform duties in the office or outside the office as part of a project team.
Must be able and willing to travel and work at customer sites.
Responsible for the preparation and presentation of quotes, sales proposals, and contracts to the customer in compliance with company policies and standards, obtaining the appropriated approvals
Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriate business and technical solution to the customer needs
May participate in development of business team strategic plan.
Performs all aspects of project management functions.
Manages execution of assigned projects within margin targets.
Manages and reports all resource demand and financial aspects of assigned projects.
May apply complex and advanced project management and scheduling techniques.
Effective generation & management of project schedules and associated resource loading
Risk management, mitigation and contingency planning delivery
Effective Communications with project sponsors
Promote solution capability of RA
Help document success stories and 'spread the word'
Leads efforts of project personnel on complex projects.
Coaches and mentors less-experienced engineers assigned to projects.
Leads project teams typically employing up to 30 engineering professionals and coordinates activities with support teams and other capabilities.
May lead internal project process improvement efforts.
Responsible for resource scheduling to meet project plan requirements.
Negotiates and prepares change orders with customers.
Serves as the primary interface with customer for assigned projects.
Supports an environment conducive to successful team interaction.
Must have excellent negotiation skills.
Acts as Rockwell Automation representative for assigned projects.
Responsibility for successful outcome of projects. Manages single projects up to 1 MEUR and a multiple project portfolio of up to 20 projects.
May manage subcontracts that include labour and/or fixed price deliverables.
Responsible for meeting project schedule, margin, and customer satisfaction targets.
Builds partnerships at the business management level of key customers.
Often leads efforts to prepare commercial strategy for complex system applications.
Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position.
Deliver projects to the quality standards and constraints dictated by the business and the customer's industry
Ensure that all project administration is completed and project files are maintained
Work with the internal Proposal team to generate priced proposals for existing and future customers
Primary P&L responsibility for managed projects
Full stake holder management of all projects
*Must be eligible to work in the UK.
Internal Number: R21-9096
About Rockwell Automation
Rockwell Automation is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive.
From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live. We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen – the makers, the forward thinkers, the problem solvers.
Join a team of more than 23,000 global employees in 100+ countries as we work together to expand human possibility.