Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
Working under general supervision, this role will provide level 1 MES system support to local manufacturing business teams. This entails working directly with clients and applying IT business knowledge and experience to determine root causes of any issues encountered by the manufacturing business teams while utilizing the MES software to manufacture products.
WHAT YOU'LL DO
Perform configuration and maintenance of the MES software based on business requirements
Provide level 1 MES system support to local manufacturing business teams
Performs business process analysis to define configuration requirements
Simulates or recreates user problems to resolve operating difficulties
Ability to coordinate small to medium projects as a configuration resource
Contributes to end-user training as needed
Provides support to existing applications and resolves business and technical problem
Communicates effectively with management to enhance their understanding of the opportunities and limitations of information systems
Ensure compliance with all SJM procedures including all applicable regulatory agency requirements
Performs other related duties and responsibilities, on occasion, as assigned
EDUCATION AND EXPERIENCE YOU'LL BRING
Associate degree in a technical discipline or equivalent experience
1+ years of technical experience
1+ years of experience with FTPC and/or PROMIS MES systems
1+ years of manufacturing / shop floor knowledge / experience
Advanced computer knowledge and experience
Excellent communication and customer service skills. Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations
Ability to multi-task efficiently on several simultaneous efforts
Experience in training material creation and delivery, using a variety of training methods
Experience working in a broader enterprise/cross-division business unit model preferred.
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.
Ability to travel approximately 10%, including internationally.
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.