Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
The Sr. Account Manager keeps the customer, and the agency, satisfied. They may handle several accounts and serve as the primary point of agency contact for their clients. They also represent the client at agency meetings. They provide strategic management, understanding client needs, defining solutions for those needs, "selling" solutions to the client and advocating for the solution during the creative process.
Understand the client communication challenges; gain deep knowledge about the business problems that the clients are solving
Develop solutions by marrying knowledge of creative with the understanding of the client challenges
Write creative briefs, or ensure they are written well and make sure there is a common understanding of objectives between the client and the Creative Network team
Work with the Project Manager to meet client deadlines without impacting quality or overtaxing creative resources
Serve as the client advocate within Creative Network and review interim deliverables before the client sees them to ensure they will meet the client's approval
Help the client understand the creative concept and how it relates to the creative brief
Capture client feedback in a structured manner so that each iteration moves the deliverable closer to finalization
Obtain feedback from the client after the project is over to gather learnings for the creative services group
Manages client portfolios with a revenue of $150K annual
Schedules and leads kickoff, concept, status and other client meetings
Responsible for client estimates, budgets and billing; develops quarterly financial sales goals and plans
Requires a person who has strong leadership, project management, strategic and analytical skills to operate authoritatively, independently and effectively in a fast-paced environment.
Strength in collaborative interactions within Abbott, across divisional teams, and with outside vendors is expected.
The incumbent must have superior communication, negotiating, and leadership skills.
Minimum 5 years of relevant work experience
Bachelor's Degree in Communication or Marketing preferred
Internal Number: ABLAUS30996711ENUSEXTERNAL
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.