At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Arlington Heights, Illinois office.
PCI (Payment Card Industry) DSS Compliance is a critical program for HSBC Bank in the US. We are looking for a Program Director that will champion the initiative for US and implement. The Program Director will lead change initiation, design and delivery and is ultimately accountable for successful delivery of the program and benefits realization. They operate at an executive level and will engage and influence a wide spectrum of stakeholders and partners across HSBC.
The PCI Program Director will hold most or all of these responsibilities:
Influence strategy and craft the program approach across a series of initiatives and activities, building stakeholder agreement for plans, commitments and changes.
Drive Program delivery proactively, balancing scope, schedule, interdependencies and risks.
Work with the appropriate teams to establish effective program controls and procedures.
Set high expectations concerning quality and implement quality assurance processes.
Maintain relationships with external suppliers.
Report progress, issues, dependencies and risks to steering committees and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization.
Provide transparent leadership to maintain a focus on how the Program aligns to the change portfolio across HSBC.
Drive the adoption of HSBC standards and work in alignment with HSBC methodology at all times.
Lead the team to meet performance targets aligned to program objectives
Strengthen relationships with our partners. Utilize relationship leadership skills/tools too responsibly influence decisions and stakeholder advocacy.
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and visible operation of financial markets.
Internal Number: 860921
HSBC was born from one small idea: a local bank serving international needs. We started our business in Hong Kong in 1865. In 2015, HSBC celebrates its 150th year anniversary. Over the years, HSBC grew through expanding its branch network, offering new products and establishing its own investment banking arm.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.
• Located in 72 countries and territories
• Serving around 48 million customers
• Supported by over 268,000* people
• Head office in US is New York City
We aim to be dependable, open and connected in everything we do. We want to ensure that our employees feel able to stand up for what is right, highlight potential risks and act with integrity, even when faced with pressure to act otherwise. By doing so, we will be able to meet expectations of society, customers, regulators and investors. To make sure everybody at HSBC lives up to these values, they are a part of everyone's annual performance review.
At HSBC, you will find that we are dependable, o...pen to different ideas and cultures, and connected to customers, communities, regulators and each other. Our culture has a family feel to it – our employees are encouraged to work together to reach a common goal. This idea is supported and encouraged at the leadership level and passed down.
Our size and global reach mean more opportunities for you to grow your career with us.
We are looking for forward-thinking, driven, perceptive candidates to help our customers realise their hopes, dreams and ambitions.
This means people who are dependable, open to different ideas and cultures, and enjoy being part of a team; people who have the potential to become the future leaders of HSBC.
We encourage you to drive your own development and build your network within your office and around the world.
We provide the opportunities for you to connect with customers, colleagues and the communities in which we operate.