Over 1600 associates make up the Cardiovascular, Renal & Metabolism team. At Novartis we are committed to reducing the global burden of cardiovascular, renal and metabolic diseases on patients, families and their communities.
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Job Purpose: The Associate Primary Care Sales Specialist is expected to learn how to build and execute business plans to meet sales goals for assigned territory. To ultimately drive territory sales performance, market share and optimal resource utilization. To develop effective professional business relationships with customers that support delivery of business results for the CRM portfolio. To coordinate effectively and as appropriate with other field teams and managed market associates and to manage customer engagement across care settings and through transitions in patient care. To differentiate Novartis as a leader across CRM therapeutic areas with primary care customers. This is a remote opportunity.
Your Key Responsibilities: * Learns Novartis Sales Model and Product Training and become proficient at executing sales calls. * Becomes competent in executing business plans and driving achievement of sales targets for assigned territory, customers or therapeutic area. * Develops and applies understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships). * Executes call plans for customers, including medical experts from customer or academic communities; calls on the right person to deliver the right message with the right frequency. * Collaborates effectively with other customer-facing field teams (e.g., Cardiology Sales Specialists and Institutional Sales Specialists) and US Managed Market System of Care team (US MM SoC) to provide seamless customer experience across transitions of care and throughout customer organizations. * Serves as a resource to assist with providing both proactive and reactive education and support regarding NPC CRM access programs as needed for community practices, medical groups and facilities, and their staff. Triage to franchise counterparts as appropriate. * Serves as a resource and/or assist with providing support for resolving customer/account questions regarding coverage, access, and reimbursement, where appropriate. Triage appropriate inquiries, including patient-specific inquiries, to FRM and/or other franchise counterparts as directed by NPC policy and procedure. * Ensures that Novartis products and supporting services are broadly understood and available to more patients and customers. * Deploys and uses approved Marketing and Sales promotional materials and programs; runs direct promotion programs and facilitates pull-through activities. * Uses expert knowledge of Novartis products and of a range of therapy areas to build professional customer relationships and to support sound clinical discussions.
Integrity & Compliance: * Promotes and holds others accountable to NPC policies including policies regarding appropriate Medical/Commercial interactions, Code of Ethics, and all applicable laws and regulations. Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. * Ethical achievement of sales and revenue targets.