Credit Cards Technology Modernization and Business Process Senior Manager
Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives in credit cards domain? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Senior Manager, you help clients set-up, manage, and operate their most complex technology and business process modernization projects, define functional requirements for technology solutions, and design and derive transformative approaches for credit cards technology systems.
Work you'll do
As a Senior Manager you will lead work threads within an engagement team to create credit cards technology solutions that help our clients grow their business, modernize their cards technology platforms, migrate portfolios from or to the platforms and develop innovative credit cards solutions. You engage in:
Project and Program Management of cards transformations and portfolio migrations
Lead all aspects of card portfolio conversion between platforms including: data migration, terms migration, mock testing etc.
Requirements Elicitation and Management
Design and documentation of business processes for credit cards operations (originations, servicing, disputes, fraud, collections, regulatory reporting etc.)
Joint Application Design Sessions
Creating Robust, Effective, Scalable Solutions around industry standard cards platforms including TSYS, Fiserv/First Data, Marqeta, i2C or other cards platforms. Familiarity with the configuration/options and APIs, and file interfaces of these platforms is highly preferred
Being the lead person to interface between the clients and our Deloitte teams
Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs.
Developing & reviewing system requirements, designing the solution, redefining the business, presenting the prototype, and leading the testing of our custom technology solutions
Application Modernization & Innovation
At Deloitte Consulting LLP, Deloitte Application Modernization & Innovation consultants leverage the best of innovative technology, people, and delivery approaches to help our clients dream, explore, build, and optimize their future. The AMI practice delivers end-to-end technology solutions to enable and improve our clients' core business operations. AM&I is composed of three different areas- Service Delivery & Business Design, Application Modernization & Migration and Quality Engineering.
AMI professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts.
Business Process Senior Managers are required to have:
11+ years of relevant consulting or industry experience
5+ years working in requirements engineering, with specific expertise in requirements development and business process design on credit cards platforms or business processes
Experience working on projects related to credit cards software development with a deep knowledge of SDLC - especially as it relates to the SDLC of some established cards platforms like TSYS, Fiserv, Marqeta, i2c and others;
Experience leading teams and translating requirements into optimized designs and identifying alternatives for clients;
Deep background and experience in requirements planning, requirements engineering and management, functional design, business process modeling, and enterprise business analysis;
Must possess industry certifications like CCBA, CBAP in the business analysis area;
Deep management and leadership skills for requirements analysis and guiding projects throughout the SDLC on requirements, change requests and successful delivery;
Travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Limited Immigration Sponsorship maybe available
In addition, successful Senior Managers will have the following preferred background:
Prior experience with full lifecycle credit cards portfolio conversions
Application development in one or more credit cards domains including: originations, servicing, disputes, fraud, collections, regulatory reporting etc.
Experience translating requirements into test scenarios
Experience leading requirements processes including conducting interviews and documenting technical requirements
Experience leading fit gap analysis and helping with impact analysis
Knowledge of and experience with DevOps, Agile, CI Methodologies
Experience managing design activities including design sessions and defining future state processes
Experience leading teams across shores - onsite, nearshore and offshore
Strong oral and written communication skills.
A Bachelor's Degree in IT or a related discipline
Internal Number: 15151654
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.