The Commercial Engineer is knowledgeable in assigned groups of products/technologies and their use. This position will specifically focus on Rockwell Automation's Independent Cart Technology including iTRAK and MagneMotion. Experience with RA Motion Control products and architectures is a plus.
Provide technical support to new and existing customers for the Rockwell Automation Independent Cart Technology including iTRAK and MagneMotion.
Pre-sales support includes proof of concepts, system architecture review and recommendations, and the creation of application notes and white papers.
Post-sales support includes providing technical training, diagnosing issues with hardware, application, and system software as well as providing corrective actions.
The Commercial Engineer is knowledgeable in assigned groups of products/technologies and their use.
Works on issues of moderate scope where analysis of situations or data requires a review of relevant factors.
Exercises judgment within defined procedures and practices to determine appropriate action.
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Developing professional expertise. Applies company policies and procedures to resolve variety of issues.
Requires a minimum of 1 to 2 years of demonstrated experience in an industrial technical field.
Bachelor of Science in Engineering or equivalent combination of skills and education. BSEE or BSME preferred.
Knowledge in automation equipment and motion is a plus.
Capable of using of personal computers and the appropriate applications, including but not limited to Excel, Word, PowerPoint, Visio, Project and OneNote.
Solidworks or AutoCad experience is a plus.
Familiarity with test equipment such as oscilloscopes and other related test software.
Solid business writing skills. Able to perform multiple tasks simultaneously and prioritize accordingly.
Systems troubleshooting ability, potentially utilizing telephone skills.
Ability to travel domestically and/or internationally 40-50% of the time.
Fluent in English
Proficient in design tools including: Pro Engineer or equivalent CAD System, Matlab, Simulink, Microsoft Office.
Prior knowledge or experience with: - Analysis or Design of linear or rotary motion automation systems - Analysis, Design or Use of Robotic systems - Providing customer support, interaction and communication - Working in an Engineer to Order environment
Ability to solve complex system problems
Engineering Master's degree a plus.
Good presentation and communication skills with internal & external customers.
Passionate for results
Working knowledge of Rockwell Automation core products (i.e. PLCs, PACs, Motion Control, Drives, Operator Interface, Networking, and I/O) and PLC/PAC programming languages.
Rockwell Automation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. If you are an individual with a disability and you need assistance or an accommodation during the application process, email our Talent Acquisition representative at email@example.com .
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
Internal Number: R21-8341
About Rockwell Automation
Rockwell Automation is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive.
From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live. We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen – the makers, the forward thinkers, the problem solvers.
Join a team of more than 23,000 global employees in 100+ countries as we work together to expand human possibility.