What does a great Sr. Certification Analyst do at Fiserv?
In this role, you will drive process and efficiency efforts across multiple certification teams. This position is responsible for managing the overall certification process. Review, analyze and coordinate project requirements with business units. Ensure compliance with industry association rules. Coordinate with network, operational and application point of contacts to ensure necessary equipment is ordered, installed and configuration setups are complete. Schedule, review and validate testing results with client (merchant, vendor and TPP).
As a Sr. Certification Analyst, you can look forward to:
This position is responsible for managing the overall certification process. Review, analyze and coordinate project requirements with business units. Ensure compliance with industry association rules. Coordinate with network, operational and application point of contacts to ensure necessary equipment is ordered, installed and configuration setups are complete. Schedule, review and validate testing results with client (merchant, vendor and TPP). Specific duties include:
Provide support to our business channels and clients.
Determines accuracy and makes the necessary changes to each certification request in regards to the platform, message specifications, connectivity, industry, and features.
Initiate internal requests for userid, password, data transmission, report GDG's, logical line and port assignments, Network plans, change records.
Update and or validate all applicable test tables and applications to ensure testing and production data can be received and is processed correctly.
Coach client on authorization, settlement and report file format specifications and data communication interfaces.
Manage the distribution of test cards, test scripts, specifications and correspondence to clients.
Supply all the necessary testing tool documentation for client testing, certification and implementation.
Coordinates with the client and Fiserv personnel to schedule and conduct authorization and settlement testing.
Debugs authorization, settlement and communication protocol errors and message format. Instructs the client on proper correction.
Negotiate implementation roll out with client and all applicable internal areas and host go live call with client to ensure that the first production file and data are received and processed successfully.
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
You're the kind of person who can:
Can work on a fast paced, highly collaborative, energetic team.
Is a team player
Has strong interpersonal skills and the ability to build relationships with other teams and leaders
Capable of working in macro management environment
Able to adapt and work to timelines
Required Qualifications for Consideration:
High School Diploma/GED required. Bachelor's Degree in business highly preferred
Experience with defining and executing test strategy across a platform.
Minimum of five years experience of high level of competence with MS Office tools; primarily Excel and other productivity and analysis software
Flexibility to work after hours/on-calls as needed
Travel - up to 5%
Preferred Skills and Experience:
Experience with EMV Certifications
Two years minimum software testing experience
Project Management experience preferred
Experience maintaining simulators and other testing systems
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
The Merchant Joint Ventures and Acquirer Processing business brings to bear the transformative combination of Fiserv and First Data to deliver extraordinary value to merchant customers. One of the foundational strengths of our company is the size and scope of our acquiring processing capabilities. These products and services are widely used by many channels that serve merchants -- both directly and indirectly. With the proliferation of payment providers in the marketplace, we are at the forefront of growth and innovation. Fiserv has established our Acquirer Processing Capability (APC) as a product line and business. The focus of the APC will be to analyze all areas of our acquirer processing products and services to clearly define costs, volumes, and trends across our direct merchant acquiring channels, merchant Joint Ventures, and acquiring partners. In establishing this product line, our goal is to define strategies for growth, innovation, cost-effectiveness, and greater profitability.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
Internal Number: R-10226652
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.