At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
We are expanding our industry leading customer success team and are looking for new team members. Our team members are experts at advanced advertising technologies and their applications.
Are you passionate about finding the best technical solution for a business need? Are you a creative problem solver that can think on your feet? Are you comfortable presenting technical and analytics solutions to business executives?
BA/BS degree and 3-6 years' experience with internet technologies within the advertising space
You have strong communication skills - this position requires significant amount of client interaction.
You are passionate about sharing your knowledge and experiences with others, both internally and externally
Very comfortable with the support of digital data and identity to support emerging technologies
You think creatively and solve problems actively. This is not a position where requirements or solutions will be spoon fed to the team.
You have a background in data solutions, account management and/or product management.
You should have working knowledge of the adtech/martech ecosystem, database structure, and MySQL.
You have solid skills with excel and CRM management
You are educated in CS/EE/related technical field, preferable but not required
Impact You'll Make:
Own the onboarding timeline, liaising internally with Operations, Product and Engineering to execute any custom implementations
Prepare and deliver technical presentations explaining products and/or services to customers
Conduct demos and attend in-person meetings to provide technical expertise
Confer with customers, product management and engineering to assess system and product requirements, including being the voice of the customer for an ever-expanding product portfolio
Participate in our product release cycle through requirement gather, design vetting, and user acceptance testing
Plan and modify products to meet customer needs
Own technical troubleshooting and ensure all account issues are quickly resolved
Assist in documenting our products
Provide training to our internal teams, and occasionally to our clients
During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors. You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work -related activities. Exemption is available to qualified candidates as a reasonable accommodation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
TransUnion's Internal Job Title:
Acquisition Exempt, Acquired Associate
Internal Number: 19009679
About Trans Union
TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.