$750 after 6 months of experience (dependent upon performance)
What does an outstanding Customer Service Associate do?
Do you love providing world class customer service in a fun and results oriented environment?
If you answered yes, we want to work with you!
You will receive inbound calls from our Bank Clients' cardholders, answering questions, while driving issues to resolution to the client's satisfaction.
We want our clients to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution.
Use your great verbal and written communication skills to provide excellent service to our clients.
As a Customer Service Associate, you can look forward to working in an environment where:
Our PEOPLE are caring, friendly and want you to succeed
We have a great CULTURE , in a team environment that is fun, encouraging and engaging We take PRIDE in what we do
Basic requirements for consideration:
High School diploma or GED
Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality)
Quiet and secure working environment free from background noise
Familiarity with computers and internet navigation
Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution
Strong work tenure with previous roles lasting a year or more
Start Date: January 3, 2022
Schedules are 930a-6p, 1230p - 9p, 330p-12a
Holidays worked will be paid at the premium rate of double time and a half
Any mandatory overtime during Peak Season* will be paid at 1.5 times your base salary after you have worked 40 hours in a week
Your recruiter will discuss expectations with you in further detail
Fiserv offers a competitive compensation and benefits program including:
$16.50 per hour
Spanish Bilinguals needed! Receive a premium on top of hourly rate!
Medical/Dental/Vision Coverage (eligible on your first day of employment), Tuition Reimbursement, and paid Time Off program.
Fiserv offers a lucrative Referral Program with immediate payouts and great quarterly prizes - get paid to work with your friends and family!
Pre-employment background, credit, and drug test are required.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Number: R-10249834
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.