Job Description As a Strategic Account Executive (SAE), you will serve as the senior level liaison for PBM clients within the Aetna Integrated Business Unit. This is an excellent opportunity to interface with Executive Leadership both internally and externally.
As a seasoned healthcare sales professional, you will use your expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through:
- Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery. - Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills. - Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting. - Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities. - Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities. - Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations and legal. - Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.
Your success as a Strategic Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success.
Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as a Strategic Account Executive will position CVS Health for long term growth in the competitive PBM marketplace.
This position will cover a book of business in the Western United States. The candidate should be located within or contiguous to their territory and can office in one of the CVS Corporate Hubs or remotely. You must have the ability to travel up to 40% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.
Required Qualifications * 3+ years of cumulative Account Management or equivalent client-facing experience in healthcare. * Must possess a valid and current driverâ™s license. * Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured. *Proficiency in Word, Excel, PowerPoint and Salesforce.
COVID Requirements COVID-19 Vaccination Requirement CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
Preferred Qualifications * Experience managing employer or health plan accounts * Experience managing a book of business in the PBM industry * Master's Degree
Education Bachelor's degree or equivalent work experience may be considered.
Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Internal Number: 1905213BR
About CVS Health
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.
At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to... attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.
We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.
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