Fiserv is looking for an experienced Product Vice President with the primary responsibility to drive market requirements for Fiserv's Gift Card Fulfillment Programs and Advisory Services. Reporting to the SVP Head of Prepaid Solutions, this role will lead enterprise initiatives, consumer research, special projects and overall transformation of card program and advisory services within the Gift Solutions business.
Join our team, ignite your passion and help us to create experiences that touch people's hearts and minds all over the world. That little piece of plastic has an important mission! The possibilities of how to market, manufacture, distribute and use a gift card both physically and digitally are endless. Our role in this ecosystem at Fiserv is to help our clients deliver experiences to their consumers. To help our clients, we immerse ourselves in their brand, find unique opportunities for growth, efficiency and/or differentiation then outline the program - everything from design, physical products, digital options, merchandising, market testing, analytics, fraud prevention and more. This position requires daily interaction with internal teams and clients to identify and lead product development efforts and technical teams to identify and create features and functionality that meet prepaid market needs and ultimately increase revenue and client satisfaction.
Lead a team of Sr Product and Program Management Professionals. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts. Manage the activities of the, outsource management and project management teams.
Drive product strategy and development including road map and statement of direction development.
Guide the back-end operations and processes that support Gift Card distribution in retail, B2C, B2B and eCommerce channels. Lead the growth of B2B and B2C fulfillment services.
Source and manage production of printed, imaged stored-value plastic cards.
Translate business development, program requirements, and technical information into defined card program concepts including creative direction, prototyping and physical product specifications (cards, carriers, collateral and displays).
Leadership of the Gift Card creative design group: "Concept to Delivery"
Leverage data analytics to evaluate card design effectiveness
Lead transit fare card program management and direct internal and external strategic supplier network to recommended growth strategies and solutions.
Provide technical solution consultation based on deep knowledge of our strategic supplier network capability and the card manufacturing/printing industry and process.
Advisor to Proposal Management team on RFI, RFQ, and RFP customer requests. Construct solutions-based responses that highlight Fiserv's value proposition and differentiation.
Must maintain a high level of industry expertise and product technical knowledge necessary to determine customer needs and design supporting solutions.
May perform all supervisory duties inherent in a managerial role.
Bachelor's degree in related field or equivalent work experience.
Minimum 7 years' experience in product management. Prior experience in negotiations, vendor and project management required. Minimum 3 years leadership experience.
Internal Number: R-10246446
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.