You will work within the DNA Product Management Team providing analysis and subject matter expertise for the purpose of evaluating and defining retail, commercial, technical, and environmental related requirements as they pertain to the DNA Core and DNA UX products. This will include assessment of related Pan-Fiserv offerings, customizations, and 3rd party integrations. You will collaborate with Product Managers, Developers, and Clients to understand business and user requirements for enhancements and new feature\functionality. You will also act as liaison between Product Management and Development to prioritize any DNA UX related development items and assist with identifying and defining future road map candidates.
What are some of the responsibilities for this role? * You will provide expertise in understanding and assist in defining business requirements, defining use cases\functional specifications. * You will partner with other Fiserv groups\team members to determine how DNA and other Fiserv products can be integrated to meet client\prospect requirements. * Liaison with Development on customization\integration initiatives * Review of Product Idea Portal to identify possible candidate items * Works closely with DNA & DNA UX Product Managers to strategize on major product "what's next" direction and product roadmaps * Works closely with Development and Product Managers to prioritize related development items * Provides general support to Development for questions regarding development items * Create FR\Intake forms necessary for Development to scope or code custom or candidate items * Participate as subject matter expert during prospect discovery calls and meetings * Participate as subject matter expert with 3rd party vendors on potential integration initiatives * Liaison with Client Association and other related Advisory Council meetings and subcommittees as needed * Assist Client and Service Partners with questions or advice regarding DNA card solutions * Work with Client Services and Development to identify, document, and correct system defects or propose product improvements or other appropriate actions to improve the quality of the client experience * Assist with responding to prospect RFP's as needed * Provide timely updates to Product team leaders and keep management and leadership apprised of any risks and issues related to the area(s) of responsibility and work * Successfully engage in multiple initiatives simultaneously Basic Qualifications for Consideration: * Bachelor's Degree in business, finance or related field or equivalent work experience * Minimum of 5 years of experience with banking systems (Consumer or Commercial) required * Minimum of 3 years of experience in the financial services industry required * Experience in a business analysis, product analyst or product owner role preferred * Experience\knowledge of the DNA system and interfaces preferred Other Qualifications for Consideration: * Strong analytical and decision-making skills * Working knowledge of developing technical\business specifications * Strong organizational skills\project management * Strong communications skills * Ability to work both independently and as a team Travel: * Up to 20% Who We Are: Open Solutions offers multi-charter solutions to bank and credit union clients in a shared services model. Its flagship product, the DNA(tm) platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration. In addition, Open Solutions has expanded its offerings to include Managed Services and Emerging Products & Services encompassing the following product lines: * Managed Network Solutions * Network Security Solutions * Hardware and Software Lifecycle Management * Unified Voice Solutions * Managed Hosting Solutions Fiserv is an Equal Opportunity Employer/Disability/V
Internal Number: R-10248507
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.