Center Job Title: Systems Analyst - Utilities Job Title: Business Systems Analyst
Provide technical support of center developed ancillary applications, in support of Clients and Technology Operations.
Essential Job Duties: 1. Resolves complex customer technical and/or operational problems. 2. Develop/implement applications for Client requests. 3. Develop/implement applications in support of Technology Operations. 4. Provide support to internal associates regarding application use, navigation, reporting and other technical operations. 5. Discuss problems, answer questions, offer technical assistance and insure proper handling/follow-up with Clients and other departments' personnel. 6. Build an in-depth knowledge of developed applications, business acumen, and client focus to become a Subject Matter Expert (SME). 7. Act as a SME resource to other associates in Bank Solutions. 8. Independent judgment and team participation is necessary. 9. Provide after hours on call support on a rotating basis. 10. Performs other duties as required.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications: Education: * A Bachelor's Degree in Computer Science or equivalent education in a related discipline is required. * Related work experience can be substituted for educational requirement.
Job Related Experience: * A minimum of three to five years of experience in software development. * Financial service industry desired.
Internal Number: R-10249319
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.