Address: USA-SC-Greenville-651 Brookfield Parkway Suite 100 Store Code: Infrastructure-Hosting (2761196)
Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.For more information, visit https://www.retailbusinessservices.com.
A Portfolio Manager oversees the company's infrastructure systems and the technical teams. Individual should be aware of all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. Individual should be able to work with your team and inspire them to reach their goals. Should be an experienced IT professional who excels with the implementation, enhancement, validation and maintenance of IT applications and/or infrastructure systems, within the IT Portfolio scope. This role is accountable for end to end Governance and Life cycle management for all Hosting related scope of services.
To be successful as a Portfolio Manager, you should always be expanding your industry knowledge and be able to quickly identify problems. Outstanding Portfolio Managers are accountable, trustworthy, and able to build lasting relationships with their teams.
What We Offer:
Collaborative teams in an inclusive environment
Flexible work arrangements
Generous vacation and holidays
Competitive benefits including a 401(k) match, HSA options and education assistance
A strong belief in internal promotion and career growth
Volunteer opportunities with RBS Cares
Principle Duties and Responsibilities:
Determining project requirements and developing work schedules for the team.
Delegating tasks and achieving daily, weekly, and monthly goals.
Liaising with team members, management, and clients to ensure projects are completed to standard.
Identifying risks and forming contingency plans as soon as possible.
Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
Keeping up-to-date with industry trends and developments.
Motivating staff and creating a space where they can ask questions and voice their concerns.
Being transparent with the team about challenges, failures, and successes.
Writing progress reports and delivering presentations to the relevant stakeholders.
Thought Leadership in setting strategy based on Company Long Term Goals
10+ years Experience in IT Governance, Management, and Financial Oversight
Multi-Vendor Partner Management Experience
Experience with Services Based Solutions Development, Implementation, and Ongoing Support
Application, Infrastructure and Cloud Acumen
Product Owner Experience Leading Transformation Projects
Leadership and Communication skills with ability to engage with Technical and Senior Leadership
Retail Technologies Experience
Experience in managing Hosting space
Knowledge of supporting and operating within a Dev Ops environment
Cloud Services Experience w/Current as well as adaptable to emerging Cloud Services / Technologies
Excellent technical, diagnostic, and troubleshooting skills.
Strong leadership and organizational abilities.
Willingness to build professional relationships with staff and clients.
Excellent communication, motivational, and interpersonal skills.
Technical Undergraduate Degree with Masters in Business preferred
A Day in the Life:
Represent RBS IT and provide guidance and direction towards companies end goals
Represent hosting team to understand project needs
Multi-Level Communication on Initiative Status, Issues and Mitigation
Communicate with business leads and provide statuses and updates
What you Bring:
Ability to interact at a technical level in the Application and Infrastructure environments
Self-Starter and ability to lead virtual teams to accomplish key objectives
Communication skills to ensure alignment within RBS and with multiple vendors
Product Owner mentality with a focus on adding value to RBS Lines of Business
Business, Technical and Leadership Acumen
Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities.
About Retail Business Services
Retail Business Services, LLC, is the services company of Ahold Delhaize USA, currently providing services to six East Coast grocery brands, including Food Lion, Giant Food, GIANT/MARTIN'S, Hannaford and Stop & Shop, as well as the country’s largest online grocery retailer, Peapod. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies with services including Information Technology, Merchandising, Marketing & Sourcing Services, Private Brand Products, Pharmacy Services, Not for Resale, Store Services, Financial Services, Legal Services, Communications, Supply Chain and People Systems and Services. For more information, visit www.retailbusinessservices.com.