What does a great Sr. Client Project Manager I do?
The Sr. Client Project Manager I works with Program Managers and clients to manage the delivery of High Complexity Projects or of Strategic Importance within time, cost, and quantity measures. They have built Trusted Business Relationships with client leaders and internal partners. Their clients rely on them to advise and Consult to ensure clear and upfront scope definition, best fit solutions, to mitigate and reduce risks and for fact based transparent health reporting. They are recognized internally and by their clients to possess point expertise in the field project management. They lead and coach Client Project Managers. This group is known for Client Service Delivery Excellence due to the consulting provided to clients as well as overall leading delivery teams to design and deliver high quality project solutions that meet or exceed client expectations
As a Sr. Client Project Manager I, you can look forward to:
Project manage and deliver High Complexity or of Strategic Importance Projects within time, cost, and quantity measures growing
Leads project planning including scope definition, resource planning, project plan definition and schedule development
Solicits and documents requirements clearly and concisely
Secures resources and assigns work to resources in coordination with Resource Managers
Manages hours expended and tracks against the HLE
Manages execution and coordinates the team in completion of the project plan
Monitors and controls project work reporting status to clients as defined by the communications plan
Executes the risk management cycle and manages project issues
Plans for and executes UAT testing in coordination with client
Partners client for launch planning including end user training, communications/marketing, and launch readiness.
Basic Qualifications for consideration:
Bachelor's degree in business, operations, technology or a related field required.
Or, demonstration of relevant experience.
Preferred qualifications for consideration:
4+ years of experience in business and IT program and project management.
2+ years of experience in the Financial Services Industry preferred.
Ability to represent technical delivery tasks to non-technical and\or business resources.
Shown success in effectively driving delivery
Working understanding of business financial practices and accounting
Demonstrated history of direct client engagement while delivering technology\software enhancements to clients.
Organized and ability to manage assignments in a fast-paced high velocity environment.
Ability to prioritize and adjust priorities quickly; highly adaptable to environment and changes in priority.
Ability to network, build relationships and indirectly influence other team members in support of your assigned objectives.
Ability to breakdown complex problems.
Ability to effectively navigate large organizations and work within defined process to deliver client results.
Ability to develop a strong understanding of delivery capabilities associated with the products that are supported.
Ability to achieve subject matter expertise for products supported, allowing the Project Manager, Consultant to provide direct product consultative support to Fiserv clients.
Ability to work with team in a highly collaborative environment; ability seek mentorship and be a mentor as needed.
Ability to establish positive working relationships with all clients; ability to become client partner.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
Internal Number: R-10237871
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.