Manages multiple real estate accounting teams to provide accurate and timely client reporting for assigned portfolios of CBRE clients and properties. Implements processes to ensure compliance with reporting requirements. Assists in managing client relationships for strategic accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyzes and prices scope of service changes and suggests consulting opportunities to manager based on in-depth knowledge of the department's pricing platform. Reviews monthly pricing worksheets and enters allocations into PeopleSoft. May create pricing estimates for new business opportunities.
Participates and/or leads all aspects of internal and external property and client transitions. Works with other internal teams in handling special requirements as defined in the Management Agreement and scope of services in the Financial Services Agreement.
Troubleshoots escalated issues and ensures internal and external customer requests are handled timely, accurately and with a focus on customer service. Creates a positive customer experience by opening and maintaining constructive and reliable lines of communication.
Verifies and ensures accounting team's debt, real estate tax, sales tax and owner distribution payments are made timely and internal databases are updated and maintained accordingly.
May review staff work product, including financial packages, to ensure its complete, accurate and timely release to internal departments and external clients.
May function as a single point of contact for a market and/or Strategic Account Client. May participate in new business proposals.
Assists Senior Management with implementation of strategic department and corporate initiatives.
Partners with their accounting team to ensure they have a working knowledge of team's client Management Agreements and that they are properly maintained per department policy and requirements/terms. Ensures team managers are reviewing management fee calculations to be in accordance with the current Management Agreement.
Reviews the Corporate A/R and CBRE Tech A/R reports to ensure reconciliations are completed and reviewed by their team. Ensures open issues for the team are resolved.
May review budgets and annual year-end recovery calculations to ensure timely completion.
Participates in external audits as needed.
Performs other duties as assigned.
Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
Internal Number: 40861
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.