Patient Support Specialist- (territory is Central/Western Iowa)
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.
"One of the best parts of my job is feeling the impact of 93,000 3Mers collaborating around the world and seeing the difference they're able to make in people's lives." - Julie Bushman, executive vice president of International Operations at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
The Patient Support Spec is the main point of contact on transition related sales activities. The role will focus on proactively generating sales revenue from transitions and coordinating with the Advantage Center on necessary paperwork relating to transition sales. The PSS will round floors on a daily basis to make sales and generate leads under the direction of the District Manager. The PSS will assist with account management activities and assist customers with invoicing, credit and collection issues, as well as conduct inventory management to recover lost assets. The role will be responsible for achieving financial and strategic goals from assigned customers. This role will mainly work in the hospital setting but will also have responsibility for traveling to LTACs, Wound Care Centers, and Physician's Offices in order to make sales on a weekly basis.
As a Patient Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Driving sales and 3M revenue by leveraging current customer relationships to drive transitions in assigned hospitals
Presenting and reinforcing 3M value proposition to differentiate 3M from competitive offerings
Achieving financial and strategic goals from assigned customers
Managing sales territory by setting territory plan to efficiently drive strategic goals (transition quotas)
Using customer education programs, tools, and presentations
Generating patient transitions and providing administrative support to sales by: developing and managing relationships with Discharge Planners, Case Managers, 3M Customer Service Reps, and others involved in the VAC Therapy and other product transition process
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position (if applicable)
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's Degree or higher (completed and verified prior to start) from an accredited institution
Current, valid Driver's License
Additional qualifications that could help you succeed even further in this role include:
Experience in Medical Device sales
Experience in asset management
Experience with business to business sales
Experience working with discharge planners and case managers
Travel: May include up to 10-15% domestic
Relocation Assistance: May be authorized
In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively "prerequisites to entry") for regulatory, safety, or other business reasons. Where applicable, 3M will help facilitate any necessary actions on your part to fulfill such prerequisites to entry, which may include, without limitation, background or medical screens, vaccinations, or verifications, and will cover any expenses related to the same. All information will be kept in accordance with applicable law and 3M policies. In order to respond to the prerequisites to entry, 3M may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Certain job positions within 3M require workers to be on-site at 3M facilities and/or at third-party locations. A necessary requirement of each of these positions is that all individuals must be fully vaccinated against COVID-19 (subject to limited medical and religious exemptions). Fully vaccinated against COVID-19 means, two weeks have passed since completing the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer or Moderna) or two weeks after receiving a single dose of a one-dose vaccine (e.g., Johnson & Johnson/Janssen). Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Internal Number: R01064888
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