What does a great Sr. Implementation Analyst do? Output Solutions at Fiserv delivers business-critical communications to financial institutions, health and property/casualty insurance providers, billers, retailers, travel and entertainment companies and advertising agencies nationwide. With solutions including transactional document production and delivery, card manufacturing and personalization and direct marketing services, we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue. An Implementation Analyst is key in ensuring we delivery quality solutions to our customers
As a Sr. Implementation Analyst, you can look forward to: o Under general supervision, analyze and determine business requirements and provide detailed specifications to programming. o Provide hands on involvement in projects that require problem solving skills and attention to detail. o Provide broad corporate insight and understanding of different content management processes across financial and non-banking entities with a demonstrated understanding of how financial services organizations perform content management. o Identify customer specific advantages that will help contribute to a unique business value offering and deliver consultative solutions that fit. o Recognize and articulate customer business requirements and develop the corresponding proposal design. o Work in a strong structural environment that relies heavily on your communications skills (written and oral), presentation skills and ability to effectively react in dynamic, customer facing situations. o Operate and work as a team that shares our knowledge within the workings of a broad range of financial institutions, healthcare, telecommunications, biller, print, mail services and processes. o Communicate progress and any potential problems to manager/project for awareness and/or resolution. o Uses independent judgment to make decisions based on precedents and established guidelines. o Solves problems using standard procedures and precedents. o Performs other duties as required.
Basic Qualifications for Consideration: o Bachelor's Degree in business, accounting, finance, technology, and/or related field or equivalent experience. o 3 years + years with financial institutions or technology vendors servicing financial institutions. o 3 years + experience in business analysis and implementation of software solutions, ideally in a similar solution area, to comprehend and effectively connect with multiple functional groups. o Experience with the in any of the following industries is preferred, which includes printing, card manufacturing, digital solutions, mailing and related services as they are sold in practical manner to specific industries, such as Financial Services, Healthcare, Utilities, and Telecommunications. o Experience indicating a knowledge of / or ability to quickly acquire in depth knowledge of multiple product lines and relevant markets. o Experience indicating ability as an independent problem solver able to solve problems without precedents or guidelines. o Ability to learn internal web based tools, as well as knowledge of Word/Excel and other Office products. Preferred Skills, Experience, and Education: o Ability to communicate technical and business information to widely varied audiences. o Advanced knowledge Requirements Gathering and Documentation o Strong skill level with Microsoft office products (Word, Excel, PowerPoint, Visio, etc.). o Positive relationship building skills both internally and externally. o Experience utilizing Power BI.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
Internal Number: R-10238909
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.